Citizens Advice is delivering a new service called “Help to Claim” across the country which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives.
We are looking to recruit a Welfare Benefit Caseworker who can lead on the delivery of our “Help to Claim” face-to-face service and manage a welfare benefit caseload at Citizens Advice Guildford.
With good IT skills and experience in benefit issues including claims, challenges and appeals you will be able to support clients to make and complete their new Universal Credit claim.
Please refer to the Welfare Benefits Caseworker Job Pack for more information and if you want to apply complete the Application Form. Refer to the Guidance Information when completing the application form.
We are looking to recruit an advice caseworker with a focus on welfare benefits and debt for people with mental health issues. The caseworker will deliver the advice service at outreach venues at Farnham Road Hospital in Guildford and Berkley House in Godalming and at the local office and is supervised by the Advice Services Manager.
With strong advice skills and the ability to support clients with mental health issues you will be experienced in welfare benefits and debt work with a commitment to the aims and principles of the Citizens Advice Service.
Please refer to the Mental Health Benefits and Debt Caseworker Job Pack for more information and if you want to apply complete the Application Form. Refer to the Guidance Information when completing the application form.